Tom is the co-author of Contextual Intelligence: Rewiring Enterprise Advantage in the AI Era and a digital product and AI transformation leader who has built and scaled innovative experiences for Fortune 500 companies and unicorn startups. With deep roots in top-tier global innovation agencies—and later serving as Digital Experience Chief for various organizations across Asia—he excels at using design as a strategic lever rather than just a delivery function. Currently, Tom focuses on driving AI transformation for enterprises, helping organizations harness cutting-edge intelligent technologies to reshape business models and maximize operational impact. He specializes in building products that bridge cultural nuance, technical complexity, and human-centered innovation. An alumnus of NYU’s ITP program, he brings extensive professional experience spanning New York, Singapore, Hong Kong, and China.

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